1. Who this policy is about, and our role

We handle personal information in two different roles, and which one applies depends on who you are.

When we act for a customer, that customer's own privacy notice applies. For example, if you apply to a job through a careers page hosted by Reclee, the company that published the job decides how your application is used.

2. Information about people who use Reclee

What you give us

• Account information. Name, email address, password (stored in a form we can't read), and optionally a profile photo. If you sign in with Google, we receive your name, email address and photo from Google.
• Workspace information. Your organization's name, website, email domain and team size, and the roles of its members.
• Billing information. Legal name, billing email, address and tax ID of the organization that pays. Payment card details go directly to Stripe. We don't receive or store them.
• Waitlist and sales requests. Your email, agency name, team size and website when you join the waitlist. Your email, company, number of recruiters and expected volume when you request a call.
• How you heard about us, which we ask when you create a workspace.
• Support conversations and feedback, including reviews you choose to write.

What we collect automatically

• Usage information. What you do in the Service, such as longlists run, credits used, actions taken, API calls, and login times.
• Device and log information. IP address, browser type, language and timestamps.
• Attribution. When you sign up, we record where the visit came from, such as a referral or campaign link.
• Email events. For emails we send you, we record whether they were delivered, bounced or marked as spam, and which links were clicked. We don't track whether you open our emails.

How we use it

• To provide the Service: create your account and workspace, run what you ask for and show your allowance.
• To bill you and keep financial records.
• To secure the Service, and to prevent fraud, abuse and misuse of trials.
• To give support and to send emails about your account, such as trial reminders, failed payments and security notices.
• To send product news, guides and content. You can unsubscribe at any time (see Section 9).
• To understand how the Service is used and to improve it.
• To comply with the law and enforce our Terms.

3. Information about professionals in Reclee (Platform Data)

Reclee helps recruiters find people for job opportunities. To do that, we keep a database of professional profiles. If you have a public professional profile, for example on LinkedIn, your information may be part of it, even if you've never used Reclee.

What we collect

• Professional profile. Name, photo, headline, location, work experience, education, skills, languages, certifications, publications, projects, volunteering, awards, recommendations and the URL of your public profile.
• Contact information. Work email, personal email and phone number found by our enrichment providers. We look for it only when a customer requests it for a specific person, and each customer sees it only after revealing it.

Where it comes from

• Third-party providers of professional data, who compile publicly available professional information.
• Contact data enrichment providers.

How we use it

• To let customers find, evaluate and rank candidates for their job openings. That includes automatic scoring against the customer's criteria, with an explanation of the score.
• To let customers contact candidates about job opportunities.
• To keep profiles reasonably up to date. We refresh a profile when it's used and our copy is older than about three months.
• To respect no-contact and deletion requests across the platform.

Customers can see profile information inside the Service. They can't edit it, and we don't sell it as a standalone dataset.

Your choices. You can ask us not to be contacted through Reclee, or to delete your profile. Section 9 explains how.

4. Information in customers' workspaces (Customer Data)

Customers add information to their workspaces and use Reclee to run their recruiting. This can include:

• About candidates: CVs, applications and answers to application questions, notes, tags, interview transcripts, evaluations, scores, reports, the stage of each application and the messages exchanged.
• About their clients and business contacts: names, job titles, emails, phone numbers, LinkedIn URLs and notes in the CRM.

We process this information to provide the Service to the customer and following the customer's instructions. The customer decides what to collect and how to use it.

It stays in that workspace. Customer Data from one workspace isn't available to other customers, and we don't use it for them. That includes the emails and phone numbers that come in a CV, an application or a record a customer creates by hand. To keep one record per person, a candidate added by a customer may be linked to the matching professional profile, but what the customer added stays private to its workspace.

If you're a candidate in a customer's process, contact that customer to exercise your rights. You can also contact us. If you ask us to delete your data, we'll remove it across the Service, including from customers' workspaces, as Section 9 explains.

5. How Reclee uses AI

The Service uses AI to:

• score candidates against a customer's criteria and explain each score;
• draft interview questions, scorecards, summaries and candidate reports;
• answer questions and run actions that members request through Ask Reclee.

AI output is labeled and marked for review. Reclee doesn't decide who advances or who is hired: the recruiter and their client do.

Automatic screening. A customer can configure requirements, and the Service can automatically set aside applicants who don't meet them. If you think a decision about you was wrong, contact the company you applied to, or contact us and we'll pass your request on to them.

Training. We don't use Customer Data to train AI models that are made available to other customers. To generate AI output, we send the information needed for each task to our AI model providers, who process it on our behalf.

6. Cookies

On app.reclee.com and our websites we use:

We don't use advertising cookies. If we add analytics or advertising cookies, we'll update this section, and we'll ask for your consent where the law requires it.

Careers pages hosted on reclee.com subdomains don't receive our app session cookie.

7. How we share information

We don't sell personal information as a standalone dataset, and we don't share it for cross-context behavioral advertising. We share it only in these cases:

• With customers, for Platform Data inside the Service, as described in Section 3.
• Within a workspace. Members see the workspace's information according to their role. A customer can also share a candidate report with their client through a link.
• With service providers who process information on our behalf, under contracts that limit their use of it:

• With our affiliates, when they help us provide the Service. Affiliates that use Reclee as customers get no access to other customers' workspaces.
• For legal reasons, when we believe in good faith that the law, a court order or a government request requires it, or to protect the rights, safety and security of Reclee, our users or others.
• In a business transfer, such as a merger, acquisition or sale of assets, subject to this policy.

Our team's access. Authorized Reclee personnel can see information about workspaces, such as settings, members, job posts and usage, to operate, bill, secure and support the Service. We access candidate information inside a workspace only when needed to provide support the customer requested, to investigate a security incident or abuse, or to comply with the law.

8. How long we keep information

When we delete a profile at your request, we keep a minimal record containing hashed identifiers (an encoded version that can't be read back), such as a hashed profile URL or email address. It exists only so we don't add your profile again. Records of actions in customers' workspaces stay, with your identity removed. If you later apply to a job through a careers page, that application is new information you chose to share.

9. Your rights and choices

Depending on where you live, you may have the right to:

• know whether we process your personal information, and get a copy of it;
• correct inaccurate information;
• delete your information;
• object to or restrict certain uses, including being contacted;
• receive your information in a portable format;
• withdraw consent where we rely on it;
• not be discriminated against for exercising these rights.

How to exercise them. Write to contact@reclee.com.

• To stop being contacted through Reclee, tell us, and we'll mark your profile as do-not-contact. That applies across the whole platform: no customer can add you to a job post anymore.
• To delete your profile, tell us, and we'll remove it across the Service. That includes copies saved in customers' longlists and CVs stored in their workspaces. Report links that included you stop working.

Before acting on a request, we need to verify that it comes from the person the information is about. Writing from an email address associated with your profile is the simplest way. If we can't match your request to a profile, we'll tell you so. We respond within the timeframe the law requires, usually 30 days.

If you use Reclee and want to update your account, you can do most of it from your settings. To change your email address or delete your account, write to us.

Marketing emails. Every marketing email includes a link to unsubscribe, from one category or from all marketing. Once you unsubscribe, we won't send you marketing again unless you ask us to. You'll still receive emails about your account while you have one.

Candidates in a customer's process. For Customer Data, contact the customer first. If you contact us, we'll help, and we'll act directly on no-contact and deletion requests as described above.

Complaints. If you're in the European Economic Area, the United Kingdom or Switzerland, you can also complain to your local data protection authority.

10. Legal bases (EEA, UK and Switzerland)

When the GDPR or similar laws apply, we rely on these legal bases:

11. International transfers

Reclee LLC is based in the United States, and our service providers may process information in the United States and other countries. When we transfer personal information out of the European Economic Area, the United Kingdom or Switzerland, we use safeguards recognized by law, such as the European Commission's Standard Contractual Clauses.

12. Security

We protect personal information with technical and organizational measures appropriate to the risk. They include:

• isolation of each workspace's data, enforced in the database itself;
• private file storage, served only through temporary signed links;
• hashing of passwords and API keys;
• encryption in transit;
• access for our team limited to what their role needs.

No system is completely secure. If we become aware of a breach that affects your personal information, we'll notify you and the authorities as the law requires.

13. Children

The Service is for businesses and isn't directed to children. We don't knowingly collect personal information from anyone under 16. If you believe we have, contact us and we'll delete it.

14. U.S. state privacy rights

If you live in a U.S. state with a consumer privacy law, such as California, you have the rights in Section 9, and you can exercise them the same way. You can also use an authorized agent to make a request on your behalf, and we may ask the agent for proof of authorization.

In the last 12 months, we collected the categories of personal information described in Sections 2, 3 and 4 (identifiers, professional and employment information, commercial information and internet activity), from the sources and for the purposes described there. We disclosed them to the categories of recipients in Section 7. We don't sell personal information as a standalone dataset, and we don't share it for cross-context behavioral advertising. To the extent a state law considers making professional profiles available to our customers a sale or sharing, you can opt out by asking us to mark your profile as do-not-contact or to delete it.

15. Changes to this policy

We may update this policy. If a change is material, we'll notify users by email or in the product before it takes effect. The date at the top shows when this policy was last updated.

16. Contact

Reclee LLC
30 N Gould St Ste N
Sheridan, WY 82801
USA

contact@reclee.com