Terms of Service
Last updated: October 12, 2026
These Terms of Service ("Terms") govern your access to and use of Reclee: the web app at app.reclee.com, the careers pages we host on reclee.com subdomains, the Reclee API and MCP server, and the websites and services connected to them (together, the "Service").
The Service is provided by Reclee LLC, a Wyoming limited liability company with its address at 30 N Gould St Ste N, Sheridan, WY 82801, USA ("Reclee", "we", "us" or "our").
By creating an account, accepting these Terms or using the Service, you agree to them. If you use the Service on behalf of a company or other organization, you confirm that you have authority to bind it. In that case, "Customer", "you" and "your" mean that organization. If you don't agree to these Terms, don't use the Service.
1. The Service
Reclee is recruiting software for agencies and hiring teams. It includes:
- Sourcing. For each job post, Reclee's AI builds a ranked list of candidates (a "longlist"), scores each one against your criteria and explains the score.
- ATS. Candidates move through stages, from sourced to hired, with interviews, evaluations and candidate reports you can share with your clients.
- CRM. Your client companies, contacts, leads and the searches they request.
- Talent pool. Your own base of candidates, reusable across job posts.
- Careers page. Public job listings and application forms for your organization.
- AI assistance. Ask Reclee, which answers questions and runs actions inside your workspace, plus AI-generated drafts such as interview questions, scorecards and reports.
- API and MCP. Programmatic access to the same actions available in the app.
We keep improving the Service, so features may be added, changed or removed. If a change materially reduces the core functionality of a paid plan during a period you've already paid for, we'll notify you in advance.
Some features may be labeled beta or early access. They're provided as they are, may change without notice and aren't covered by any commitment in these Terms about availability.
2. Eligibility and accounts
Business use only. The Service is for organizations and professionals acting in a business capacity. It isn't for personal, family or household use. You must be at least 18 years old to use it.
Access. Before general availability, access may be limited to people we invite from our waitlist.
Your account. One account belongs to one person. You can sign in with Google or with your email address. Keep your information accurate and your credentials secure, and tell us right away at contact@reclee.com if you believe someone has accessed your account without permission. You're responsible for everything that happens under your account and your API keys.
3. Workspaces, members and roles
Workspaces. Your organization uses the Service through a workspace. The data in a workspace belongs to the Customer that owns the workspace, not to the individual members who added it.
Roles. Each member of a workspace has one role:
| Role | What they can do |
|---|---|
| Owner | Everything a Recruiter can do, plus manage the workspace, its members, billing and all API keys |
| Recruiter | Work in the product: source, reveal contact details, use the API, move candidates, write notes, run the CRM |
| Collaborator | Work the pipeline, the CRM and interviews, and use Ask Reclee. Collaborators don't source, reveal contact details or use the API |
| Viewer | Read the workspace and ask Ask Reclee questions. Viewers can't change anything or create API keys |
We may rely on instructions from any Owner of a workspace as instructions from the Customer. An Owner can transfer ownership to another member at any time.
Joining by email domain. If a workspace enables it, people with a verified email address at the workspace's domain can join the workspace as Viewers.
Leaving. When a member leaves a workspace or is deactivated, they lose access to it. The content they created stays in the workspace.
Your clients aren't members. People you share candidate reports with through a link aren't members of your workspace and don't need an account. See Section 11.
4. Plans
Every plan includes the whole product: Ask Reclee, sourcing, ATS, CRM, talent pool, careers page, API and MCP. What changes between plans is the AI usage and credits included, and how many recruiters you can have.
| Free | Starter | Pro | Scale | |
|---|---|---|---|---|
| Price, billed monthly | $0 | $49 per recruiter per month, up to 3 | $119 per recruiter per month | Not available |
| Price, billed annually | $0 | $39 per recruiter per month, up to 3 | $99 per recruiter per month | Quoted, see 4.4 |
| Profiles reviewed with AI per month, up to | 0 | 1,200 per recruiter | 3,000 per recruiter | 3,000 per package |
| Credits per month | 0 | 300 per recruiter | 3,000 per recruiter | 3,000 per package |
| Recruiters | Up to 3 | Up to 3 | Unlimited | Unlimited |
| Collaborators | Unlimited | Unlimited | Unlimited | Unlimited |
| Viewers | Unlimited | Unlimited | Unlimited | Unlimited |
| Job posts | Unlimited | Unlimited | Unlimited | Unlimited |
Each recruiter's usage and credits are pooled in the workspace. Prices and allowances are in U.S. dollars and reflect our plans as of the date above. The pricing page at reclee.com, or your Order Form for Scale, shows the plans in effect when you subscribe, and prevails over this table if they differ.
4.1 Free
Free gives you the ATS, CRM, talent pool, careers page, API and MCP at no cost, with no time limit, and limited AI usage for Ask Reclee. It doesn't include sourcing usage or credits, so sourcing and contact reveals require a paid plan, a trial or purchased credits. We may set reasonable storage limits on Free workspaces, and we'll tell you before they apply to you.
4.2 Starter
Starter is billed per recruiter, for a team of up to three recruiters. Each recruiter adds AI usage to review up to 1,200 profiles and 300 credits per month to the workspace.
4.3 Pro
Pro is billed per recruiter. Each recruiter adds AI usage to review up to 3,000 profiles and 3,000 credits per month to the workspace, and there's no limit on the number of recruiters.
4.4 Scale
Scale is for teams that need more volume than Pro. It is sold through a call and documented in an order form we sign with you (an "Order Form").
- Annual only, paid in advance. There is no monthly Scale plan.
- Packages. Scale is quoted in packages. Each package includes AI usage to review up to 3,000 profiles and 3,000 credits per month. The number of packages is the greater of your number of recruiters and the profiles you expect to review each month divided by 3,000, rounded up. The minimum is seven packages.
- Fixed price. The price in your Order Form is fixed for its 12-month term. We quote renewals again under the terms then in effect.
- Adding recruiters. A recruiter beyond your contracted packages adds a package at your contract's price, prorated for the rest of the term.
- Services. Onboarding with our team, data migration and custom integrations are included as described in your Order Form.
If an Order Form conflicts with these Terms, the Order Form prevails for that subscription.
4.5 Recruiters, Collaborators and Viewers
A recruiter is an active member of your workspace with the Owner or Recruiter role. On Free and Starter, pending invitations to those roles also count toward the limit of three.
Collaborators and Viewers are free and unlimited on every plan.
4.6 AI usage
AI usage is what the Service's AI consumes: sourcing runs, quick search, Ask Reclee, AI-generated drafts, and searching and enriching profiles through the API or MCP. Your plan states it as the number of profiles it can review with AI in a month, and the product shows it to you as a percentage.
- Two limits. Usage has a monthly limit per workspace and a limit per person over a 5-hour window, which is there to stop automated use.
- Longlists. A longlist is one sourcing run: Reclee searches for candidates for a job post, analyzes up to 500 profiles against your criteria and returns a ranked list. If a longlist runs out of usage, it pauses instead of closing, and picks up when you add usage or the next period starts.
- Adding usage. Past the month's usage, you can keep using the AI with credits, as described in Section 4.7.
Creating job posts and criteria doesn't use usage or credits.
4.7 Credits
A credit is used to reveal contact details, and to keep using the AI once the month's AI usage runs out. Current credit costs for revealing contact details are:
| Action | Credits |
|---|---|
| Reveal a work email | 10 |
| Reveal a personal email | 30 |
| Reveal a phone number | 100 |
A reveal that doesn't find the information costs nothing. Each workspace pays for its own reveals, even if another customer already revealed the same information.
You can buy additional credits at $0.01 per credit, in the packs offered in the product.
4.8 Monthly allowances and purchased credits
- Your plan's usage and credits are pooled at the workspace level and reset at the start of every monthly period. Unused allowance doesn't roll over. This also applies to annual plans: you pay for the year in advance, and usage and credits are still granted month by month.
- Credits you purchase don't expire for as long as your workspace exists. They have no cash value, can't be transferred to another workspace and aren't refundable.
4.9 Free trial
- The trial gives your workspace the AI usage and 300 credits of one month of Starter for one recruiter, for 14 days.
- It doesn't require a payment method, and you start it from the product when you want to run sourcing.
- Each person who creates workspaces can get one trial. A workspace created by someone who already had a trial isn't eligible.
- When the trial ends, your workspace returns to Free unless you've subscribed to a paid plan. We don't charge you automatically, and your data stays.
We may occasionally offer additional benefits, for example a discount to people who joined our waitlist.
5. Billing and payment
Payment processing. Payments are processed by Stripe. We don't store your card details. You authorize us, through Stripe, to charge your payment method for the fees of your plan and any purchases you make.
Renewal. Paid plans renew automatically at the end of each billing period, monthly or annual, until you cancel.
Taxes. Prices don't include taxes. Applicable taxes are calculated at checkout and shown on your invoice. Invoices are issued in the name and with the billing details set in your workspace's billing settings. Changes to those details apply to future invoices.
Changing plans.
| Change | When it takes effect |
|---|---|
| Upgrading, or adding recruiters | Immediately, with the price prorated for the rest of the period |
| Switching from monthly to annual billing | Immediately |
| Downgrading | At the end of the current billing period |
| Switching from annual to monthly billing | At the end of the annual period |
| Canceling | At the end of the current billing period |
You keep what you paid for until a downgrade or cancellation takes effect, and you can undo a scheduled downgrade or cancellation until that date.
Canceling doesn't delete your data. When a cancellation takes effect, your workspace moves to Free, and your ATS, CRM, talent pool and data stay available. To delete your data, see Section 17.
Failed payments. If a charge fails, your subscription becomes past due and we retry the charge. If the payment still hasn't gone through after 14 days, your workspace moves to Free. We don't suspend access to your workspace for late payment. Any amounts owed remain due.
Refunds. Except where these Terms say otherwise or the law requires it, fees are non-refundable, including for partial billing periods and unused allowances.
Price changes. New prices apply to new subscriptions. If we change the price of the plan you're on, we'll notify you at least 30 days in advance, and the new price will apply from your next renewal after that notice. Scale prices stay fixed for the term of your Order Form.
6. API and MCP
Availability. The API and the MCP server are available on every plan. They expose the same actions as the app, subject to the same permissions.
API keys. Members can create API keys. A key belongs to the member who created it, acts with that member's role and permissions, and can be revoked at any time by that member or by an Owner. Treat keys like passwords. You're responsible for every call made with your keys, including calls made by AI agents or other tools you connect to the Service.
Usage. Calls consume AI usage and credits the same way the app does, as described in Sections 4.6 and 4.7. When usage or credits don't cover a call, the call is rejected and nothing is charged.
Rate limits. API usage is limited per user, currently 60 requests per minute, including read requests. Don't try to get around rate limits, for example by using multiple accounts.
Changes. We may change the API and the MCP server. We'll try to give reasonable notice before changes that break existing integrations.
7. Customer Data
What it is. "Customer Data" is the information that you and your members add to the Service, or that the Service creates for your workspace. It includes job posts and criteria, candidates you add, CVs, applications received through your careers page, notes, tags, interview transcripts, evaluations, reports, CRM records and messages.
You own it. You keep all rights to your Customer Data. You give us a worldwide, non-exclusive license to host, copy, process, transmit and display it only to provide, secure and support the Service, to prevent abuse and to comply with the law.
It stays in your workspace. We don't make your Customer Data available to other customers, and we don't use it for them. That includes candidates you add through a CV, an application or by hand, and the emails and phone numbers that come with them. To keep one record per person, a candidate you add may be linked to the matching professional profile in the Service (see Section 8), but what you added stays private to your workspace.
AI models. We don't use Customer Data to train AI models that are made available to other customers.
Your responsibilities. You're responsible for your Customer Data and for how you collect it. That includes having the rights, legal basis, notices and consents you need, for example the privacy notice your careers page applicants accept.
Personal data. When Customer Data includes personal data, we process it on your behalf and following your instructions, which are these Terms and your use of the Service. If you need a data processing agreement to meet your legal obligations, contact us and we'll provide our Data Processing Addendum.
Requests from individuals. Candidates can ask Reclee directly to stop being contacted or to have their data deleted. You authorize us to act on those requests across the Service once we've verified them, including on Customer Data about that person, as described in Section 8.
Usage information. We may collect information about how the Service is used, and use it, along with aggregated and de-identified data that doesn't identify you, your members or any individual, to operate, secure and improve the Service.
8. Platform Data
What it is. "Platform Data" is the professional profile information that Reclee makes available across the Service, such as names, headlines, locations, work experience, education, skills and profile URLs, together with the emails and phone numbers our providers find, which you reveal with credits. We obtain it through Reclee's own search and enrichment, from third-party data providers and publicly available sources. Information you add yourself is Customer Data, not Platform Data.
It's ours, and nobody edits it. Platform Data is shared across the platform and maintained by Reclee. No customer can edit it. We refresh a profile when it's used and our copy is older than about three months, and we also refresh profiles on request. Even so, Platform Data can be incomplete, outdated or wrong, and we don't guarantee its accuracy.
Your license. While you have access to the Service, we grant you a limited, non-exclusive, non-transferable and non-sublicensable right to use Platform Data inside the Service for your own recruiting and hiring activities. Sharing information about a specific candidate with your client for a specific search, for example in a candidate report, is part of that use.
What you can't do with Platform Data.
- Sell, license, rent or otherwise make it available to third parties, other than as described in the previous paragraph.
- Use it to build, feed or improve a database, data product, enrichment service or data API.
- Extract it in bulk, or scrape or copy it through automated means other than the API and MCP within their limits.
- Use it for purposes unrelated to recruiting, such as building marketing lists.
- Use it to make decisions about a person's eligibility for credit, insurance, housing or employment of the kind regulated by the Fair Credit Reporting Act. Reclee isn't a consumer reporting agency, and Platform Data isn't a consumer report.
Longlists keep their own copy. When you run a longlist, it saves a copy of the profiles it analyzed as they were at that moment, so updates to a public profile don't change a closed longlist.
No-contact and deletion requests. A person can ask us not to be contacted, or to delete their data.
- A no-contact flag applies across the whole platform: nobody can add that person to a job post anymore.
- When we delete a person's data, we remove it everywhere in the Service. That includes copies saved in longlists and CVs stored in any workspace. Report links that included that person stop working.
You agree to respect these requests, including by not contacting that person using information you exported or downloaded before the request, and by telling your client if you had shared a report about them.
9. AI features
- AI output can be wrong. Match Scores, justifications, drafts, summaries, scorecards and other AI output are generated automatically. They can be inaccurate, incomplete or biased.
- It's marked for review. The Service labels AI-generated content and marks it as needing review. Review it before you rely on it or share it.
- Hiring decisions are yours. Reclee doesn't decide who advances or who is hired. You and your clients do.
- Automatic screening follows your rules. The Service can automatically disqualify applicants who don't meet requirements you configure. You're responsible for making sure your criteria and requirements are job-related, lawful and non-discriminatory. You're also responsible for giving the notices, human review, audits or other safeguards that laws on automated employment decisions require where you operate.
- Nothing discriminatory. Don't use the Service to evaluate, rank or filter people based on characteristics protected by law, or on proxies for them.
10. Outreach and connected services
Your messages. You're responsible for the messages you send to candidates and contacts, whether from inside or outside the Service. That includes following the laws that apply to them, such as CAN-SPAM, the TCPA, the GDPR and ePrivacy rules, and CASL.
Connected services. If you connect a third-party service to Reclee, such as an email account, a LinkedIn account or another tool, your use of that service is governed by its own terms. You're responsible for complying with them. We aren't responsible for third-party services, or for any restriction a third party places on your account.
11. Careers pages and shared links
Careers pages. Your careers page lives at a subdomain of reclee.com that you choose. You're responsible for its content, including job posts, and for the privacy notice that applicants accept. We may show "Powered by Reclee" on your careers page and on shared pages.
We may reclaim a subdomain that infringes someone else's rights or misleads visitors. A deleted workspace's subdomain isn't reassigned.
Shared links. Anyone with a link to a candidate report can see it, without logging in. You decide what you share, with whom and for how long, and you can revoke a link at any time.
12. Acceptable use
You agree not to, and not to let anyone else:
- Break the law, or infringe or misappropriate anyone's rights, including privacy and intellectual property rights.
- Send spam or unsolicited messages in violation of applicable law, or contact people who have asked not to be contacted.
- Use the Service to discriminate against candidates.
- Upload malware, or content that is unlawful, harassing, defamatory or deceptive.
- Access or try to access another customer's workspace or data, or test, probe or bypass the Service's security or access controls.
- Get around usage limits, allowances, rate limits or the trial rules, for example by creating multiple accounts or workspaces.
- Disrupt the Service or put an unreasonable load on it.
- Reverse engineer the Service, except to the extent the law allows despite this restriction.
- Use the Service to build a competing product, or benchmark it for that purpose.
- Resell the Service or give access to it to anyone outside your organization, other than through shared links as described in Section 11.
- Use Platform Data in the ways Section 8 prohibits.
13. Our access to your workspace, and confidentiality
Access by our team. Authorized Reclee personnel can access information about your workspace, such as its settings, members, job posts and usage, to operate, bill, secure and support the Service. We access candidate information in your workspace only when needed to provide support you requested, to investigate a security incident or abuse, or to comply with the law. That access is limited to authorized personnel.
Affiliates. Companies affiliated with Reclee, including recruiting businesses, may use the Service as customers under these same Terms. Being affiliated with Reclee gives them no access to your workspace or your Customer Data.
Confidentiality. Each of us will use the other's non-public information that is identified as confidential, or that should reasonably be understood as confidential, only to perform under these Terms. Neither of us will disclose it except to people who need to know it and are bound by similar obligations, or where the law requires it. This doesn't apply to information that is or becomes public through no fault of the receiving party, that the receiving party already had or develops independently, or that it receives lawfully from someone else.
14. Communications
We send emails about your account and your use of the Service, such as trial reminders, failed payments, usage alerts and security notices. You can't opt out of those while you have an account.
We may also send product news, guides and content. Every marketing email includes a link to unsubscribe, by category or from all marketing.
15. Feedback and reviews
If you send us feedback or suggestions, we can use them without any obligation to you.
If you write a review of Reclee, we'll publish it only with the consent you give, with your name or without it. If you later ask us to stop showing it, we'll remove it.
We won't use your organization's name or logo in our marketing without your permission.
16. Intellectual property
Reclee and its licensors own the Service, including its software, design, AI features and the Platform Data database, as well as Reclee's names and logos. These Terms don't transfer any of those rights to you. Apart from the rights these Terms expressly grant, we reserve all rights.
17. Suspension, cancellation and deletion
Suspension. We may suspend access to a workspace or account if it breaches these Terms, especially Sections 8 and 12, if it creates a security risk for the Service or other customers, or if the law requires it. When possible, we'll notify you first and give you a chance to fix the problem. As Section 5 says, we don't suspend access for late payment.
Canceling a subscription. You can cancel a paid plan at any time from your billing settings. The cancellation takes effect as described in Section 5.
Deleting a workspace. An Owner can delete a workspace from its settings.
- Deletion is scheduled 30 days out. During that time the workspace is suspended, and every member is notified.
- The subscription is canceled immediately, without a refund for the remaining period. Purchased credits are lost when the deletion completes.
- Until the deletion date, an Owner can cancel it, and the workspace returns on Free.
- On the deletion date, we permanently delete the workspace's Customer Data, including job posts, candidates, CVs and files, notes, reports, CRM records and API keys. The careers page and shared links stop working. Residual copies may remain in backups for a limited time, until they're overwritten.
Save any Customer Data you need before the deletion date. After that, it can't be recovered.
What we keep. After a workspace is deleted, we keep our billing records and usage history, and a minimal record of the workspace so that its subdomain isn't reused. Platform Data isn't Customer Data and remains in the Service.
Deleting your personal account. To delete your user account, write to contact@reclee.com. Your access ends in every workspace, and the content you created stays in each workspace attributed to "Deleted user".
Termination by us. We may terminate these Terms for a Customer that materially breaches them and doesn't fix the breach within 30 days of our notice, or immediately for a serious or repeated breach of Section 8 or 12.
Survival. Sections 5 (for amounts owed), 7, 8, 12, 13, 16, 17 and 18 through 23 survive the end of these Terms.
18. Disclaimers
THE SERVICE, PLATFORM DATA AND AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, RECLEE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DON'T WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT PLATFORM DATA OR AI OUTPUT WILL BE ACCURATE OR COMPLETE, OR THAT USING THE SERVICE WILL RESULT IN ANY HIRE.
19. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL OR DATA, EVEN IF IT WAS ADVISED THEY WERE POSSIBLE.
- EACH PARTY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO RECLEE IN THE 12 MONTHS BEFORE THE EVENT THAT GAVE RISE TO THE CLAIM, AND (B) ONE HUNDRED U.S. DOLLARS ($100).
THESE LIMITS DON'T APPLY TO YOUR PAYMENT OBLIGATIONS, TO YOUR BREACH OF SECTION 8 OR 12, OR TO YOUR INDEMNIFICATION OBLIGATIONS.
20. Indemnification
You'll defend and indemnify Reclee, its affiliates and their personnel against third-party claims, and the resulting losses, damages and reasonable legal fees, arising from:
- your Customer Data;
- messages you send to candidates or contacts;
- your hiring decisions, and the criteria and requirements you configure; or
- your breach of these Terms or of the law.
21. Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict of laws rules. The state and federal courts located in Wyoming have exclusive jurisdiction over any dispute arising out of or related to these Terms or the Service, and both parties consent to their jurisdiction.
Before filing a claim, each party agrees to try to resolve the dispute informally by contacting the other in writing and allowing 30 days to reach a solution.
22. Changes to these Terms
We may update these Terms. If a change is material, we'll notify you by email or in the product at least 30 days before it takes effect. By continuing to use the Service after that date, you accept the updated Terms. If you don't agree with them, you can cancel your subscription before they take effect. The date at the top shows when these Terms were last updated.
23. General
- Entire agreement. These Terms, together with any Order Form and our Data Processing Addendum where it applies, are the entire agreement between you and Reclee about the Service.
- Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition or sale of all or substantially all of our assets.
- Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control. This doesn't apply to payment obligations.
- Export and sanctions. You'll comply with U.S. export control and sanctions laws, and you confirm that you're not located in a sanctioned country or listed on a U.S. government restricted party list.
- Independent parties. The parties are independent contractors. These Terms create no partnership, agency or employment relationship.
- Severability and waiver. If a provision is found unenforceable, the rest remains in effect. Not enforcing a provision isn't a waiver of it.
- Notices. We send notices to your account's email address, or to the Owner's for a workspace. You can send notices to contact@reclee.com, or by mail to our address below.
24. Contact
Reclee LLC
30 N Gould St Ste N
Sheridan, WY 82801
USA